Our Newsletter


Shipping & Returns

Right now we are using usps priority mail.

We provide our customers fast shipping methods, Usually it takes no more than 3 weeks for your order to be delivered.

Your order will be packaged discreetly for your privacy and protection.


All products at our site are available to be shipped - that means we have them in stock and can provide them to you immediately. All orders will be dispatched within 2 days. Usually we process an order within 24 hours. All weekend orders, will be batched on Monday. We make an efforts to ensure that your order is shipped promptly! You will be automatically notified via E-mail when we approve and ship your order.

Please save the confirmation e-mail because in the unlikely event that your order has not arrived within 3 weeks, you can reply to the e-mail or use our Customer Service link and our Customer Service Department will immediately rectify the situation.


Our commitment to reliable service is guaranteed when it comes to getting your order to you on time. Our 21 day shipping guarantee provides the assurance that your package will arrive when you expect it.


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund,
exchange your item or store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.